Helping hotels, hospitality brands, owners and operators turn strategy into measurable outcomes.

Hospitality Marketing and Customer Experience Specialists

Ashleigh & Michael Donald by the Quayside in Newcastle Upon Tyne

Industry Specific

HOSPITALITY IS OUR SPECIALITY

You need a partner who understands hospitality without the fuss of bringing them up to speed. We're focused on hospitality because it's where we built our careers — across luxury hotels, global brands and independent properties in the UK and internationally. We know that stronger guest communications drive revenue. We know that brand clarity unlocks commercial performance. And we know how to make it happen.

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Full Integration

PARTNERSHIP WITH YOUR TEAM

You need a team that can shape, direct and work alongside your existing in-house resource towards goals that drive your KPIs, revenues and visibility. Halo slots in as a true extension of your team — whether that's providing strategic direction, extra capacity or specialist expertise. It's partnership, not replacement.

A lit festoon  light bulb hanging from a black string against a yellow painted brick wall.

Exceptional Execution

MANAGED FROM THE WORD GO!

A plan without execution is just a document. With Halo you get audit, strategy and hands-on delivery in one — so there's no gap between where you are now and where you need to be. From launch critical paths to CRM optimisation, we see it through.

OUR CLIENTS

“Ashleigh is a dynamic professional whose expertise in branding, PR, and marketing consistently delivers outstanding results. She excels at managing stakeholders across all levels with a hands-on, strategic approach and a great sense of humour.”

Joanna Fisher - Commercial Specialist and former Commercial Director at Kew Green Hotels

“We worked with Michael, Ashleigh and the Halo team on the brand for a recent London hotel opening. Their understanding of hospitality marketing, overall industry knowledge and their sharp focus on both the employee and customer journey helped us create & shape a brand that found its niche in the market, feels authentic and interesting and holds the Experience at its heart.”

Rob Flinter - Regional General Manager at Westmount Hospitality Group

Simon Catterick Profile Picture

“Halo’s deep hospitality sector experience and extensive industry network brought immediate value to our projects. We especially appreciated their proactive approach, positive attitude, and commitment to delivering excellent value.”

Simon Catterick - Founder & CEO of mission : net zero

Graham Norris Profile Picture

“Ashleigh is the most effective marketeer I've ever worked with.”

Graham Norris - Managing Director of InnPractice

“Ashleigh is always so supportive of our hospitality, tourism, and events students, and gives them incredible help as the next generation of industry professionals. Ashleigh is also on the Employer Advisory Board, and her insights, experience and knowledge of the hospitality and travel industry are always appreciated and valued.”

Dr John Dunning - Sheffield Hallam University

Lucy Flinter Profile Picture

“The Halo Team are a joy to work with and totally aligned with our values and vision.”

Lucy Flinter, Director at Zero Procure

Get in touch with us today.