Hospitality Marketing and Customer Experience Specialists.
HALO BRINGS YOUR BRAND PROMISE TO LIFE.
Your team. Your brand. Our hospitality marketing and customer experience expertise.
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WHEREVER HALO GOES, ACCELERATION FOLLOWS
Get your marketing up to speed and heading in the right direction.
Industry Specific
Hospitality Is Our Speciality.
You need a partner who understands hospitality without the fuss of bringing them up to speed with what’s current in the industry. We’re focused on hospitality because it's where we built our careers. We know that a digital rebrand often means a physical rebrand. We know Customer Experience is crucial to your brand. PR. Visibility. Print Media…we get it. And we’ve got your back.
Full Integration
Partnership With Your Team.
You need a team like Halo that can shape, direct, and push your existing in-house team towards defined goals that drive your KPIs, revenues, and visibility. This isn’t about who does it better. It's about getting the results you need from your marketing.
Exceptional Execution
Managed From The Word GO!
Getting a plan from a consultant is a great starting point. But that can leave you with a huge gap in chasing up deadlines, finding time in current schedules for the work to be carried out, and then managing the whole plan. With Halo you get an Audit, Plan, and Execution in one service.
"...positive can-do mindset..."
“Whether it be strategy, a re-brand, CRM, social media, digital and website work to team dynamics, Ashleigh has a positive can-do mindset which makes her great to work with. I couldn’t recommend Halo enough.”
Alessandra Leoni
Head of Commercial, Resident Hotels
Your team is doing everything they can to keep up with the demands from your stakeholders. It’s not that the hustle isn’t in them. But scrambling for direction, resources, and time is putting a serious strain on their performance.
Take the pressure off your team and your desk with Halo.
For less than it costs you in ROI, reputation, and hiring, Halo will swoop in, audit your current project and processes, craft a plan that can be executed by yourselves or the Halo team, and see it through to finish. Stakeholder meetings and all.
You just have to schedule the first conversation.
“...the Halo team are a joy to work with and totally aligned with our values and vision.”
“Halo worked closely with us to help shape our brand communications and continue to be on hand to provide advice and support as Zero Procure grows. Ashleigh and the Halo team are a joy to work with and totally aligned with our values and vision. They always have a positive attitude with a proactive approach and often go above and beyond expectations.”
Lucy Flinter
Director, Zero Procure
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Halo Business Consulting
ABOUT US
With over 40 years of experience in luxury hospitality and related industries, co-founders, Ashleigh and Michael Donald and their network of collaborators, help brands to redefine, communicate and sustain success, in this new environment.
ASHLEIGH DONALD
MARKETING & COMMUNICATIONS
Ashleigh has extensive international experience as Marketing & Communications Director. She specialises in Strategy & Planning, Content Marketing, Launches & Re-branding and is determined to master the Thai language one day.
MICHAEL DONALD
CUSTOMER EXPERIENCE & OPERATIONS
Michael has led front-of-house teams in a number of iconic luxury hotels throughout the UK. He helps businesses stay focussed on the customer experience. He is also a self-confirmed coffee geek, always on the search for a perfect flat white.
“...strategic marketing and communications leadership.”
“Halo provided strategic marketing and communications leadership at a time when the company was at a very embryonic stage, whilst dealing with a strong legacy around organisational changes that had taken place in the previous eighteen months. Ashleigh’s direction, thought leadership and expertise helped us to quickly establish the priorities, deal with the “what’s important now” and develop a clear plan for the future with next steps. Over the three months that Halo worked with us they built some very strong relationships, proved some quick wins and helped in communicating the marketing priorities to a wide range of stakeholders. They are a pleasure to work with.”
Philip Gardner
Commercial Director, The QHotels Collection
